Cancellation and Refund Policy
 

All cancellations must be notified in writing.

* Cancellations notified more than 30 days prior to arrival will be entitled to a refund of the deposit paid less a $25 Administration Fee.
* Cancellations notified 14 – 30 days prior to arrival will be entitled to a 50% refund of the deposit paid.
* Cancellations notified less than 14 days prior to arrival or failure to notify a cancellation will forfeit the full deposit paid.
* There will be no refund after arrival if you depart earlier than your confirmed booking duration.

In the unfortunate event that the booked accommodation is not available the operator will endeavour to find you suitable accommodation of an equivalent standard and value to be provided.

 

  Deposits
 

All bookings require the payment of $100 or 25% the total tariff for bookings exceeding $400 value. Operators may request payment in full at the time of booking.

 

  Minimum Booking Periods
 

Easter – 3 nights, SA Long weekends – 2 nights